A Beginner's Life

    • On Status Page Design

    • We recently released our new Wistia status page, codenamed Bugle. Here are some of lessons learned from the design process.

    • 7 min read
    • Using Sass Hashes

    • Sass has powerful hash functionality that you can use to further simplify your style. This quick example will get you started.

    • 4 min read
    • Combatting Signup Cost

    • There is a lot of thought and effort devoted to conquering the effort and friction involved in using a product. I don't think enough effort is dedicated to overcoming the costs/friction of the sign-up process.

    • 4 min read
    • Support Engineers

    • My take on the debate of using in-house engineers or support people to solve customer's technical support issues. Our customer champion method hasn't let us down yet.

    • 6 min read
    • Jekyll YAML Test

    • If you are using Jekyll, broken YAML can ruin your build (and day). Here's a quick test you can add to your suite to make sure you didn't inadvertently break anything.

    • 2 min read